One-stop solution for all your KYC concerns

Product Aug 11, 2020

Hello there, new to KYC? We have compiled a list of Frequently Asked Questions and answered them to help guide your seamless onboarding process. Here it goes!

Why do you need to verify Aadhar KYC on FamPay?

It is simple & quick and allows you to get the best features with the best security. As we verify your identity, and also of everyone else who uses FamPay, it makes it all super secure! 🔒

That's not all of it!

On completing your KYC, you are entitled to all the premium features on the FamPay app, such as:

  1. Payments via your FamCard, which are issued by IDFC First Bank 💳
  2. Instant sharing of money with friends and family  💰
  3. Shop at your favourite stores 🛍
  4. Access to rewards, exciting challenges and discounts on the app! 🤑

Learn more about the benefits in our blog!

Additionally, KYC is also a legal and regulatory requirement to prevent fraud, identity theft, etc.

To make the process fully secure, FamPay does not store any information that you provide us to verify yourself. Hence, you can be at ease while enjoying all the cool features on the app!

Since you've got all the necessary details on Aadhar KYC now, let's try to solve some of the issues surrounding it 💪🏼

I'm not sure which mobile number📱 is linked to my Aadhaar

Follow the steps below to clear the confusion!

Step 1: Visit the Aadhaar Website 📲

Step 2: Enter your Aadhaar number 🤳🏽

                   

Step 3: The page will show 'Verification Complete!', and the last 3 digits of the number linked to your Aadhaar. 💯

My Aadhaar is linked to a mobile number which is no longer in use

No worries! Here is what you can do:

Step 1: Visit your nearest Aadhaar Centre 🛺
( Tip: Use the search by 'State' option to get a list of all centres in your city)

Step 2: Ask for Update or Correction form 🔖  (or download from here)

Step 3: Carry your original Aadhaar Card for verification. Yes, no other documents required!

Step 4: Submit the form and verify your biometric details. (Yes, the thumb impression!) 👍

Step 5: Collect the acknowledgment slip and wait for 10 days for it to get updated

Step 6: Treat yourself to an ice-cream 🍦 You deserve it 😉

Tip: You can also visit your nearest telecom operator store 🏪  . Please check with your nearest store if they have the facility to get this done :)

My Aadhaar is not linked to a mobile number yet

This process is exactly the same as updating your linked number. Here's what you need to do:

Step 1: Visit your nearest Aadhaar Centre 🛺
( Tip: Use the search by 'State' option to get a list of all centres in your city)

Step 2: Ask for Update or Correction form 🔖  (or download from here)

Step 3: Carry your original Aadhaar Card for verification. Yes, no other documents required!

Step 4: Submit the form and verify your biometric details. (Yes, the thumb impression!) 👍

Step 5: Collect the acknowledgment slip and wait for 10 days for it get updated

Step 6: Treat yourself to an ice-cream 🍦 You deserve it 😉

Tip: You can also visit your nearest telecom operator store 🏪  . Please check with your nearest store if they have the facility to get this done

Umm, I'm still not clear 😕

Not an issue. Our support will come to your rescue! Say hello@fampay.in  🤓

You can also dial ☎️  1947 for any kind of Aadhaar Help, or visit their website 📲   for more details

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